Patient App Issues

The App is asking for a username and password; how do I supply this?

1. Once you establish a new patient in the Fiizio Dashboard, the patient receives an automatic email with his username, and a prompt to create his password. 2. The first time the patient opens the Fiizio App on the smartphone, the App requires the credentials. 3. Once...

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My patient has a Windows based smartphone. How do I prescribe for them?

The best method for prescribing for a Windows, Blackberry or other less popular platform is either via a printed program (Generate Printout button). Or, by sending them the link (via email) and directing them to the button “View as PDF”.

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Can a patient disable the sound while exercise is running?

Yes. The patient can disable the sound by unchecking the sound option on the mobile app setting...

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